Customer Care - Strausak AG | innovation and flexibility

Our Customer Care

Installation

Validation of machine placement and connections
Calibration of machine geometry
Test grinding of acceptance parts

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Training

Back to school

Training on site or in our application centers
Basic machine operator training
Advanced tool production training

Application Engineering

Challenge us

Off-site programming of complex tools
Online support via Team-Viewer
Telephone support for your most challenging tools.

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After sales service

You are never alone

24 hour response time
We are in your neighborhood
Strausak trained and certified service engineers worldwide
Competent and fast assistance

Spare Parts

On Stock world-wide

Consumables
Wear parts
Tooling and accessories
Control and electrical components

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Preventative Maintenance

Check-up

We offer annual and by-annual check-up’s
Exchange of wear parts during extended warranty

Innovation and flexibility

These have been our guiding principals since 1923 and the developments that we have implemented over this time have resulted in substantial economic benefit for our customers.

Products

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Strausak Facts

Strausak makes tool grinders since 1973

We delivered over 500 grinders worldwide

We are present in 23 markets

As very first customer of NUMROTO we reached unmatched level of expertise

STRAUSAK participates in all major machine-tool exhibitions worldwide

Our products portfolio has been completely redesigned to enhance ergonomics

We export machines to China since 1969

Contact Us

+41 32 677 55 55

	Route de Soleure 136
	2504 Bienne
	Switzerland

	GPS Coordinates
	N 47⁰ 10’ 27.827”
	E 7⁰ 31’ 28.491”