Customer Care - Strausak AG | innovation and flexibility

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Our Customer Care

Installation

Validation of machine placement and connections
Calibration of machine geometry
Test grinding of acceptance parts

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Training

Back to school

Training on site or in our application centers
Basic machine operator training
Advanced tool production training

Application Engineering

Challenge us

Off-site programming of complex tools
Online support via Team-Viewer
Telephone support for your most challenging tools.

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After sales service

You are never alone

24 hour response time
We are in your neighborhood
Strausak trained and certified service engineers worldwide
Competent and fast assistance

Spare Parts

On Stock world-wide

Consumables
Wear parts
Tooling and accessories
Control and electrical components

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Preventative Maintenance

Check-up

We offer annual and by-annual check-up’s
Exchange of wear parts during extended warranty