Our professional approach is to service centers on building trust with our customers and is the base for a durable, long-term relationship.
Our goals are based on three key points:
Competence – meet with the necessary knowledge and readiness to make decisions.
Available – in theory and practice, care and respect for clients and their employees.
Reliable – always follow through on what was promised.
Immediate response to service demands to avoid unnecessary downtime of the machine. Maximum flexibility for exceptional customer support, including an extensive inventory of spare parts.
Support our clients at every stage, from the initial contact to the personal training and preventive services, over the entire lifetime of the machine including updates, revisions or retrofitting down the road.
Innovation and service quality have been our focus since1923. Investments in our equipment resulted in substantial economic benefit for our customers.
Bringing tailor made solutions to tricky requests requires field experience. Our engineers focus on user-friendly and efficient developments.